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Right of cancellation

1. If the Customer is a Consumer within the meaning of Sec. 13 German Civil Code (BGB), the Customer shall have a statutory cancellation right. A consumer pursuant to Sec. 13 German Civil Code is any natural person who enters into a legal transaction for purposes that are predominantly outside his/her trade, business or profession. Please find a cancellation form template under Section 4. In detail:

Cancellation policy

Cancellation right

You are entitled to cancel this contract within fourteen days without stating any reasons. The cancellation period is fourteen days from the date on which you or a third party appointed by you – that is not the carrier – took possession of the goods. If you purchase several goods within the scope of one order and we deliver them in separate shipments, the cancellation period is fourteen days from the date on which you or a third party appointed by you – that is not the carrier – took possession of the goods delivered last.

If you purchased goods from us within the scope of your order that are to be shipped in several partial deliveries, the cancellation period is fourteen days from the date on which you or a third party appointed by you – that is not the carrier – took possession of the last partial delivery or the last item.

In order to exercise your cancellation right, you have toinform us [Servicecenter Audi Sport GmbH c/o Group 7 AG, Eschenallee 6, 85445 Schwaig, Germany, lifestyle@audi-shop.de, fax no. +49-(0)180/5003156] by means of an explicit declaration(e.g. a postal letter, telefax or e-mail) about your decision to cancel this contract. You can use the attached cancellation form template, which is, however, not mandatory. In order to observe the cancellation period, it is sufficient for the Customer to send the declaration of exercising the right cancellation right before expiration of the cancellation period.

Consequences of cancellation

If you cancel this contract, we shall return any payment received from you, including delivery costs (except for any additional costs resulting from choosing a different delivery type than the one offered by our company as the most favourable standard delivery) immediately and no later than fourteen days from the date on which the declaration of cancellation of this contract is received. We shall use the same payment method for this refund that you used for your original transaction unless we expressly agreed otherwise; you shall not be charged for this refund. We may refuse refund until return of the goods or until you furnished proof of having returned the goods, whichever point in time is the earlier. You shall return or handover the goods immediately and in no case later than fourteen days from the date on which you notify us of the cancellation of this contract to (Audi Sport GmbH c/o Group 7 AG , Eschenallee 6, 85445 Schwaig, Germany). The period shall be deemed observed if you post the goods before the expiration of the fourteen-day period. You shall bear the direct costs of returning the goods. You shall only be liable to pay compensation for possible losses in value of the goods if such loss in value can be ascribed to handling the goods in a way that is not required in order to check their quality, features and functioning.

2. The cancellation right shall not apply to contracts regarding the delivery of audio or video recordings or computer software in sealed packaging if the sealing was removed after delivery.

3. If the Customer exercises his/her statutory cancellation right (cf. V. 1), the Customer shall bear the direct costs of return.

4. Audi Sport provides the following information on the cancellation form template in accordance with the statutory provisions:

Cancellation form template

(For cancelling this contract, please fill in and return this form.)

  • To [Name, address and fax number (where applicable) and e-mail address of the contractor are to be stated by the contractor]:
  • I/We (*) hereby cancel the contract concluded with me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
  • Ordered on (*)/received on (*)
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only for notifications on paper)
  • Date

(*) Delete as applicable.


Last updated: January 2019

Phone:

+49 (0)180 500 31 55
(0,14 EUR/Min. incl. VAT)

E-mail:

lifestyle@audi-shop.de

Postal address:

Audi Sport GmbH
c/o Group 7 AG
Eschenallee 6
85445 Schwaig
Germany

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