Audi Genuine Accessories Catalogue


Audi Shopping World

Audi Shopping World is a superordinate platform that provides direct access to the following areas:

  • Audi Collection Shop
  • Audi Genuine Accessories Catalogue
  • Audi Tradition Parts Shop

Signing in and new registrations

The login area for all shops is on the Audi Shopping World homepage. This is where you can register and then sign in to take advantage of all shops. If you want to save a product for later in the Audi Accessories Shop, registering and signing in are compulsory.
Simply click on "Sign in" at the right.

If you are a new customer, you must first register ("Register now") by completing the relevant form. You must answer the questions truthfully. A validation e-mail will then be sent to the e-mail address you have provided. To complete the registration process, please click the link in the e-mail. If the link does not function, you can request a new confirmation link ("Send new validation e-mail"). As soon as you have registered for Audi Shopping World, you can use your login details to take advantage of all the areas within the platform.

Customers who have already registered can sign in at any time using their e-mail address and password. If you click on "Forgot your password?", you can change your password by entering your user name and e-mail address.

By signing in, you can also enjoy more great functions including myAudi, the e-magazine and the used-car marketplace.
If you have any queries, please contact:
kundenbetreuung@audi.de


The Audi Genuine Accessories Catalogue homepage

From the homepage you can navigate to the main categories – Sport & Design, Transport, Communication, Family, Comfort & Protection – and their subcategories. This is also where you can find information about the help function, contact details and the legal notice.


Language selection

The Audi Accessories online catalogue is currently available in German and English.


Personal area

In the "My Data" area you can view your password and account settings as well as make any necessary changes. You can access this area from the Audi Shopping World homepage. Please note that your password must contain at least six characters, one special character and one digit. On the product description page you can place your favourite products on a sticky pad and recommend them to friends.


Item search

There are various ways of searching the catalogue. Below the text field a selection of possible products and categories is already provided. You can also enter the item number and will then be taken automatically to the relevant product. Alternatively, you can enter a specific search term. The listed hits can be sorted by price, item name or item number. The advanced search function allows you to apply filter categories to your search.


Contact form

If you have any queries, requests or suggestions, you can use the contact form under the "Service & Info" menu item on the homepage. You must select the query type and enter your personal details. Queries will be dealt with promptly. You can select from the following query types:

General query
Product query
Orders and deliveries
Warranties and repairs
Technical problems
Praise and criticism


Prices

All prices in the shop include VAT.


Technical problems

Please use the contact form to report technical problems relating to the shop, entering "Technical problems" in the subject line. We will endeavour to resolve the fault as quickly as possible, contacting you if necessary.


The Audi Accessories team

Contact
Audi AG
Kundenbetreuung Deutschland
Postfach 10 04 57
85045 Ingolstadt

Telephone:
0800 – Audi Service
0800 – 28 347 378 423

Fax:
0800 – Audi Service
0800 – 329 262 834

E-Mail: kundenbetreuung@audi.de